API not responding

Incident Report for Vutility

Resolved

The incident is resolved. New data ingestion was affected for approximately 50 minutes. Please reach out to support for any questions or concerns.
Posted Mar 07, 2024 - 17:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 07, 2024 - 16:47 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 07, 2024 - 16:28 UTC

Update

We are continuing to investigate this issue.
Posted Mar 07, 2024 - 16:24 UTC

Investigating

We are investigating issues with the Vutility API. All API's are affected, including data uploading.
Posted Mar 07, 2024 - 16:13 UTC
This incident affected: API (Auth API, Resources Management API, Data Upload API, Measurement Aggregates API, Webhooks API, Measurements API).